Privacy Policy
This policy explains what information LatentEdge collects when you visit our website or contact us, how we use it, and the choices you have.
1. Who we are
LatentEdge ("we", "us", or "our") is an AI consulting and automation studio that builds and runs its own products for small businesses. Our website is latentedge.io. If you have any questions about this policy or your data, contact us at requests@latentedge.io.
2. Information we collect
We keep data collection to a minimum. We do not run a web form that stores your details, and we do not sell personal information.
Information you give us
Our website invites you to reach out by email using the links on the page. When you email us at requests@latentedge.io, we receive your email address, your name (if you provide it), and whatever you choose to include in your message. We use this only to respond to your enquiry and to follow up about the services you asked about.
Information collected automatically
Like most websites, our hosting provider records standard technical data when you load a page, such as your IP address, browser type, the pages you view, and the date and time of your visit. This information is used to keep the site secure and reliable, and it is not used to build a profile of you.
3. Cookies and analytics
LatentEdge does not set advertising or tracking cookies, and we do not use third-party analytics or marketing pixels to follow you across the web.
Our pages load a small number of third-party resources to display correctly: web fonts from Google Fonts and an open-source animation library (AOS) from the unpkg content delivery network. When your browser requests these files, the providers may receive your IP address and basic request data as part of delivering them. We recommend reviewing the Google Privacy Policy for details on how Google handles font requests.
4. How we use your information
- To reply to your messages and provide the information or services you request.
- To operate, maintain, and secure our website.
- To comply with legal obligations where applicable.
We do not use the information you send us for automated decision-making or advertising.
5. How we store and protect your data
Email correspondence is stored in our email provider's systems and is retained only as long as needed to handle your enquiry and maintain our business records. We apply reasonable technical and organisational measures to protect the information in our care. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Sharing your information
We do not sell or rent your personal information. We may share it only with service providers that help us operate (for example, our email and hosting providers), or where required by law. Any provider we use is expected to handle your data responsibly and only on our instructions.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, email us at requests@latentedge.io and we will respond within a reasonable time.
8. Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.
10. Contact us
If you have questions or concerns about this policy or how your information is handled, please email requests@latentedge.io.